About Us

Founded in 1998, Pinnacle started with a single idea: give players clear, fair odds and a straightforward place to play without the fluff. What began as a sports-betting operation grew into a full casino brand driven by the same values—clarity, fairness, and momentum for players who want honest value and a great gaming experience. Over the years we expanded our games, payment options, and customer support while keeping that original promise front and center.

A mission that puts players first

Our mission is simple: offer a safe, transparent, and enjoyable platform where players can focus on the fun. We’re committed to fair play, responsible gaming, and exceptional customer service. That means clear terms, competitive pricing on bets and games, fast responses when you need help, and tools that let you manage play with balance and confidence.

Top games and the studios powering them

Pinnacle offers a wide selection of slots, table games, and live dealer titles to suit casual players and high rollers alike. You’ll find classic slots, progressive jackpots, blackjack, roulette, video poker, and a strong live casino lineup. We partner with reputable studios to deliver high-quality gameplay and fresh releases—studios include Pragmatic Play, Play’n GO, Relax Gaming, Evoplay, Hacksaw Gaming, Spinomenal, Booming Games, and many more—so you’ll regularly see new titles and familiar favorites.

Promotions crafted for clarity and value

We offer straightforward promos designed to add value without misleading fine print. Current welcome options include 20 free spins on Book of Dead (requires a $20 deposit; wagering multiplier applies) and a $25 Casino Chip offer for qualifying deposits, subject to stated wagering terms. Ongoing promotions include Drops & Wins, Treasure Island Madness, and provider-specific offers such as OnlyPlay campaigns. Minimum funding to participate in many promos is $15. Bonuses are non-sticky by default—your deposited cash is used first, and bonus balances apply under their wagering rules. Please review each offer’s terms before opting in so you know exactly how it works.

Fast, flexible payments and supported currencies

We support a broad range of payment methods to make deposits and withdrawals convenient, including Visa, MasterCard, Neteller, Skrill, Trustly, MuchBetter, AstroPay Card, Interac, InstaDebit, Neosurf, PaySafeCard, OXXO, Bitcoin (BTC), Tether (USDT), Litecoin (LTC), and more. Accounts can operate in USD, EUR, GBP, CAD, NZD, BRL, and COP, offering flexibility for international players. Withdrawal limits vary by method; some methods like bank wire may have high or no maximums, while specific card limits apply. Our minimum deposit to fund an account for many promotions is $15.

Security and regulation you can rely on

Protecting player data and funds is a top priority. Pinnacle uses industry-standard encryption and secure transaction processing to keep your information safe. We operate under licensed jurisdictions—including Malta and Curaçao—which require ongoing compliance and player protections. Our security measures, combined with transparent rules and audited game partners, help ensure a fair and secure experience.

Responsible gaming — tools and support

We take responsible gaming seriously. Players can set deposit limits, session time limits, take time-outs, or self-exclude if they need a break. Our team is trained to provide help and can point you to professional resources when appropriate. If you need assistance managing play, contact our support team through the FAQ, live chat, or email customerservice@pinnacle.com for guidance and options.

Meet the team building your experience

Behind Pinnacle is a team of developers, customer care specialists, game curators, and compliance experts who love games and respect players. Our product team focuses on quality and fairness, our casino operations group ensures smooth payouts and promotions, and our support staff is available to answer questions quickly. We combine industry expertise with a player-first mindset to keep the experience balanced, transparent, and enjoyable.

Recognition, fairness, and ongoing improvement

Pinnacle has earned a reputation for fair odds, high limits, and a straightforward approach to promotions. We continuously review player feedback, update our game roster with top studios, and refine policies to deliver better clarity and value. That ongoing commitment to fairness and transparency is how we maintain trust with players worldwide.

Join the community and play with confidence

Ready to explore? Check our full review for details on games, banking, and the latest promotions. Whether you’re here for free spins, live dealer action, or getting the most transparent wagering experience, Pinnacle is built to give you a safe, clear, and exciting place to play. If you have questions, our FAQ, live chat, and customerservice@pinnacle.com are here to help—play responsibly, and enjoy the momentum.